Upcoming Events

Webinar
Sep 07, 2022
Virtual
Exclusive CCO Discussion with Judith Platz

We are ecstatic to welcome Judith Platz as BoostTalent’s new Chief Customer Officer. Join us on September 7 for an exclusive discussion with Judith about the current state of support.

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SX Live Meetup
Aug 24, 2022
In-person
SX Live Austin Meetup

Learn, share, and network in Austin with leaders and enthusiasts who are passionate about transforming the support experience.

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Webinar
Aug 30, 2022
Virtual
Why Proactive Support Is More Important Than Ever

In uncertain times, you want to be on your customers' minds for the right reasons. That's why proactive support is more important now than ever. Join us on August 30 as Martin Schneider outlines the factors driving the need to invest in the support experience.

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SX Live Meetup
Sep 13, 2022
In-person
SX Live RTP Meetup

Learn, share, and network in Raleigh-Durham with leaders and enthusiasts who are passionate about transforming the support experience.

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Past Events

SX LIVE
Apr 06 – 08, 2022
Virtual
The First Industry Conference Dedicated To The Support Experience

On Demand now available! Learn the future of support experience from industry leaders and visionaries

Watch On Demand
Webinar
Mar 24, 2022
Virtual
From Signals to Action: Driving Proactive Support with SX Predict

Don’t wait for customer issues to find you.

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Webinar
Mar 18, 2022
Virtual
CCO Perspectives: The CCO’s First 90 Days

We sit down with Wayne McCulloch, WalkMe’s first Chief Customer Officer, as he shares how he navigated a new company and defined his role within the organization.

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Webinar
Feb 03, 2022
Virtual
Quality Monitoring 2.0

AI/ML is good for more than gaining insights on your customers. It can also be a valuable tool to increase employee engagement and retention.

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Webinar
Dec 16, 2021
Virtual
The Great Resignation Is Here

In this 45-minute session, TSIA’s Distinguished Researcher John Ragsdale and Snowflake’s VP of Global Support Angus Klein discuss the potential for disruption, and how to leverage the next generation of quality monitoring tools and practices.

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