Overcoming Challenges to Single-Tier Support with Intelligent Case Swarming

Overcoming Challenges to Single Tier Support - On Demand

The advantages of case swarming are well documented. But moving from one support model to another can be daunting. If you've considered moving to a single-tier model but are unsure where to start, this webinar is for you.

On Demand Webinar

Stream Overcoming Challenges to Single-Tier Support with Intelligent Case Swarming